FAQs

GENERAL
 
HOW LONG WILL OMBITES STAY FRESH?
OMBITES are made with fresh ingredients, without any additives or preservatives. And because our healthy bites are so fresh, they should be kept refrigerated and are best consumed within 2 weeks of delivery. You can also keep them in your freezer for up to 1 month! Bring to room temperature for 15 minutes before enjoying!
 
DO ALL FLAVOURS CONTAIN NUTS?
Yes! We've crafted each recipe to include the nutritional benefits of nuts!  
 
ARE OMBITES MADE IN A GLUTEN FREE & DAIRY FREE FACILITY?
We make every effort to ensure that our sourced ingredients are naturally gluten free and dairy free. However, due to the nature of the facilities that have packaged certain ingredients which we've used in our recipes, some ingredients may contain traces of wheat, soy and milk.  
 
OMBITES are locally made in the heart of Toronto, at The Depanneur Co-Op Kitchen situated below The Depanneur, where we make every effort to ensure our healthy treats are prepared and packaged in a gluten free and dairy free environment. However, the kitchen is not certified gluten free and there are other food preparers working together that maybe contain gluten (cross contamination). The Depanneur is an amazing place where interesting things are happening every day, from food workshops to supper clubs, and the Newcomer Kitchen - a non-profit social enterprise that invites Syrian refugee women to prepare and sell meals.
 
HOW DO OMBITES TASTE SWEET?
OMBITES are naturally sweetened based on nutritious ingredients that we've carefully selected, such as dates. We've crafted our recipes with no refined sugar added.
 
ARE ALL INGREDIENTS RAW?
Our healthy no-bake bites are made with many ingredients that are raw in nature. However, a few of our other highly nutritious ingredients are non-raw, but are included in our recipes to create a wholesome snack.
 
ORDER & DELIVERY
 
WHERE CAN I PURCHASE A BOX OF OMBITES?
We currently accept orders online, or through our special request form (for RUSH or WEEKEND orders).
 
OMBITES will deliver to you and is available for pickup in downtown Toronto! However, we only make deliveries within the GTA (except for Customized Gift Boxes). We'd love to deliver outside of the GTA, so drop us a message to let us know if you're interested!
 
Because each order is freshly crafted in Toronto, we currently only provide weekday delivery/pickup for all online orders. 
 
HOW MUCH WILL DELIVERY & PICK UP COST?
Get FREE Local Delivery within the vicinity of Downtown Toronto* for purchases over $50 (with the exception of Flash Sales - see terms for Flash Sales below)!  For orders under $50, delivery fee within downtown Toronto is $7. (
*Free local delivery areas include the downtown district of Toronto, midtown and east york. Enter postal code at checkout to determine if your delivery location is within the vicinity.)
 
Delivery is also available to the following GTA cities (see rate at checkout): Etobicoke, North York, Mississauga, Vaughan and Scarborough.
 
We also provide FREE pickup Monday to Friday (from 9AM to 5PM only) at the following location:
Suite 2201, 250 Yonge Street, 22nd Floor, Toronto Ontario, M5B 2L7

Flash Sales:  
There is a minimum total purchase of $50 for all flash sales. Delivery is not available on flash sales. Pick up is available at our location above. 
 

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